Hi:
I've been trying to use the eRecovery DVD's from Gateway to restore to factory settings, since I had to replace the HDD due to an accident. The old HDD was 500 gb Seagate, tryingto load up a WD 320 GB I had as an external USB drive...I've "zeroed" the HDD, wiped the MBR, converted the drive to GPT (unsure of why since it is a small drive, but restore disks won't even try if disk is not GPT) and under both "restore COMPUTER to factory settings" and "restore OS to factory settings" i get a "Apply failed-error code 0x2 (ImageX cannot apply image: WIMGAPI failure" error...I've contacted Gateway and all they tell me is to take the unit in for service; I do not have transportation or $$ for who-knows-how-much-it-will-cost repair, and it is just probably a partition or command issue. I've never had so much trouble reloading an image to a disk! Please help! It's been two weeks now tinkering around!
Jd