Hello,
I'm in charge of the PCs of a medical office, in France (sorry for my English).Computers were under Windows 8 without any problems.I made the migration to Windows 8.1 without bug for all computers except one.
This is a laptop Asus X50VL which was updated from Vista to Seven and then Windows 8 which
works perfectly on it.
I've tried almost 20 times to upgrade to Windows 8.1 after many tests : clean boot, deactivation of many services, uninstallation
of all programs and devices, etc... The procedure for upgrading to Windows 8.1 through the store always gives the same result: 0xC1900101 - 0x20017 error.
I've tried all the solutions described here : Fix 0xC1900101-0×20017 Windows 8.1 Setup Error
I even formatted the hard drive , and made a new installation "clean install" of Windows 8, based on the original DVD (with no problem), without installing third
party software, but still the same result.
I give you access to report files here :
https://skydrive.live.com/redir?resid=DA5CC4923798CC18!24815&authkey=!AF_Rgqo3FD9DPFs&ithint=folder%2c.log
I 've asked the question on answers.microsoft.com, here is the answer I got :
"These are the errors in the log
0x800705B4 -- Error_Timeout
Temporary connection-related errors may occur when you use Windows Update or Microsoft Update
http://support.microsoft.com/kb/836941
You receive error 0x80070020 when you use the Windows Update Web site or the Microsoft Update Web site to install updates
http://support.microsoft.com/kb/883825
You receive a "0x80246002" error code when you use the Windows Update or Microsoft Update Web sites to install updates
http://support.microsoft.com/kb/958056
When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive a "0x80246007" error code
http://support.microsoft.com/kb/958042
And this is where I believe the issue lies
Processing component-Windows-ETW-Core
Display ID of this manifest is (NULL)
manifest does not have any migration information
Without this, you will not be able to upgrade to Windows 8.1
My suggestion: Repost to TechNet Forum. These are IT techs that will be better able to assist you.
http://technet.microsoft.com/en-us/windows/hh771457 "
I asked the same question in social.technet.microsoft.com in Frenche here :
I tried the solution proposed :
1. DISM.exe /Online /Cleanup-image /RestoreHealth
http://technet.microsoft.com/fr-fr/library/hh824869.aspx
2. Run -> wsreset.exe ->
3. Clean boot
But the installation still fail with same error code.
That's why I turn to you .Hope you find the solution.
Cordially.
Dominique GAUTHIER