hey,
i have recently just purchased a new laoptop that came with windows 8 installed. after trying to install the facebook app i realised there was an update that needed to go on. i can see the purple windows update tile and i can click on it and the tile oves slightly as to acknowledge my click but then nothing else happens. it doesnt load, no other screens come up it just does nothing.
i have a samsung book 9.
any help will be much appreciated