I was able to secure the Product Key for what I thought was a Windows 8.1 OS on my Toshiba notebook. I believe my notebook ORIGINALLY had an OEM version of 8.0 (was pre-loaded when I bought the notebook) but at some point I updated the OS to 8.1. I was able to verify that I was currently using 8.1 via the Bios set-up utility. After securing the product key, I contacted Microsoft and they agreed to send me 32 and 64 bit versions of Window 8.1 free of charge (so as long as I covered the shipping.) When I went to install the 8.1 disk, I received a message stating that the product key didn't work. I can't help but wonder IF perhaps because my PC originally came with 8.0 that it's product key won't work with 8.1? When Microsoft asked WHICH version I had on my PC, I had advised that I was using 8.1. They never asked what was the ORIGINAL OS?
Any ideas?
