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Issue with upgrading Win 8 Enterprise to Win 8.1 Enterprise

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Hi all,

I have upgraded my desktop from Win 8 Enterprise to 8.1 Enterprise via the .iso downloaded from MSDN.

After the install completed i now have a watermark advising me to Activate windows via the PC settings screen.

The PC settings screen only pops up briefly as a purple background with a gear symbol on it before disappearing.

From Control Panel - System i can click on the Activate Windows link, but it has the same result as above.

Per instructions on another forum i have run the MGA Diagnostic Tool, but cannot copy the report (Failed to create output files, hr = 0x80070002. Please contact support).

I have taken some information from the Diagnostic Tool below:

Validation status: Validation unsupported OS

Validation code: 6

Product ID Type: 0 - Unknown

Windows OS version: 6.3.9600.2.00010100.0.0.004

LegitcheckControl: N/A, hr = 0x80070002

Signed by: N/A, hr = 0x80070002

Product Name: Windows 8.1 Enterprise

Architecture & Build: 0x00000009 9600.winblue)gdr.140221-1952

TTS Error: N/A

Can someone please help?


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