Brand new Surface 3 Pro with Windows 8.1Pro. I want to install the media centre pack but after following the add features wizard and completing the invoicing details, I consistently get "We couldn't process your order". No it isn't the card being bounced - I have tried several and even checked with the bank! I have spent (literally) 5 hours on the phone to Microsoft Windows support, the online store and get passed from one to the other and back again.
Does anyone, anywhere know how to resolve this?
Regards,
