Hi,
I have the following issue. I have a Windows 8 notebook from MSI. Since the last couple of days, I'm facing an issue when I try to boot the notenbook. It returns with a 0c000021A error. When I open SrtTrail.txt, I see the following message:
Test Performed:
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Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
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Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 172 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 641 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 281 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 47 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms
Test Performed:
---------------------------
Name: Boot status test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Setup state check
Result: Completed successfully. Error code = 0x0
Time taken = 188 ms
Test Performed:
---------------------------
Name: Registry hives test
Result: Completed successfully. Error code = 0x0
Time taken = 1828 ms
Test Performed:
---------------------------
Name: Windows boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Bugcheck analysis
Result: Completed successfully. Error code = 0x0
Time taken = 516 ms
Root cause found:
---------------------------
Bugcheck c000021a. Parameters = 0xfffff8a003f9b850, 0xffffffffc0000428, 0xfffff8a0003bb610, 0x0.
Boot critical file is corrupt.
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I have been looking for a long time to find a proper solution, but from what I found on the internet, there are so many different approaches and I don't know whether the provided solutions have worked or not. I did a disk clean up, I have no other log files present. If you need more details for further analysis, please let me know. Currently, I'm using the DISM utility to get the notebook booted, but I prefer a proper start up from my notebook.
Any help is really appreciated.