Hello, I have gotten a computer within the last 3 months and for that time everything was running fine. However, within the last day or two (after Windows installed an optional update) I have been having issues with opening "Windows Update". I have googled the error message I am getting and most of the things are describing this same problem with windows media player, which I am not having the issue with. So far, I have tried clearing out my search history in the windows metro settings, cleaning my registry, rebuilt my index, and doing an entire windows restore (which worked untill I re-installed the update) I am using Windows 8.1.
This is the error message I am getting: http://prntscr.com/582lj7
What happens is I search for windows update, click on it, then it does nothing then after a few minutes that error message pops up. Sometimes along with the windows update program, sometimes not. Often not, and then after a few good minutes a bunch of windows update windows will pop up for each time I clicked it.
Lastly, I am also having a problem restarting my computer and I believe it may be tied to this issue it just stays at the restart screen for ever untill I manually hit the button to turn off the computer.
Do I need to do another system restore and this time don't install the update? Or, is there an easier fix to this problem?