Hey,
I've tried to install the Win 8.1 Update via the Windows Store and got the 0xc1900101 - 0x30018 several times after the PC restarted at the ending of the update.
I know that several users solved this with disabling drivers, so I did some suggestions I've found.
1. Disabling AV (Kaspersky)
2. Disabling LAN Controllers
3. Uninstalling DAEMON Tools, TuneUp
4.
--> DISM.exe /Online /Cleanup-image /Restorehealth
--> sfc /scannow
--> wsreset.exe
5. Trying to repair Windows Update itself via "WindowsUpdateDiagnostic.diagcab"
6. Disabling AIDA
7. Disabling all components from my ASUS motherboard
some other things I can't remember...
For your information, I don't want to install Windows 8.1 from scratch, as I have too many programs and I never had problems with installing an OS for this system (Win7, Win8).
Thanks for the help
UpdateLog:
OS: Windows 8 Pro x64
Mainboard: Asus P8Z68 Deluxe
CPU: Intel Core i7 2600k 4x4,5GHz OC'ed
GPU: Nvidia GeForce GTX 660 TI OC'ed
RAM: Corsair Vengeance 16GB 1600MHz OC'ed
I've tried to install the Win 8.1 Update via the Windows Store and got the 0xc1900101 - 0x30018 several times after the PC restarted at the ending of the update.
I know that several users solved this with disabling drivers, so I did some suggestions I've found.
1. Disabling AV (Kaspersky)
2. Disabling LAN Controllers
3. Uninstalling DAEMON Tools, TuneUp
4.
--> DISM.exe /Online /Cleanup-image /Restorehealth
--> sfc /scannow
--> wsreset.exe
5. Trying to repair Windows Update itself via "WindowsUpdateDiagnostic.diagcab"
6. Disabling AIDA
7. Disabling all components from my ASUS motherboard
some other things I can't remember...
For your information, I don't want to install Windows 8.1 from scratch, as I have too many programs and I never had problems with installing an OS for this system (Win7, Win8).
Thanks for the help
UpdateLog:
2013-10-17 21:31:41:150 5840 25f4 Handler Deleting setup file '9600.16415.winblue_refresh.130928-2229_x64fre_client_Professionalwmc_gdr_de-de-IR1_CPWMCA_X64FRER_DE-DE_ESD.esd' 2013-10-17 21:31:41:150 5840 25f4 Handler : Installer completed. Process return code = 0x00000000, result = 0x00000000, callback pending = true 2013-10-17 21:31:41:157 5840 25f4 Handler ::::::::: 2013-10-17 21:31:41:157 5840 25f4 Handler :: END :: Handler: Windows Setup Install 2013-10-17 21:31:41:157 5840 25f4 Handler ::::::::::::: 2013-10-17 21:31:41:162 1064 3218 AU Preventing expiration of polled reporting events until next restart 2013-10-17 21:31:41:173 1064 3218 Agent ********* 2013-10-17 21:31:41:173 1064 3218 Agent ** END ** Agent: Installing updates [CallerId = WSAcquisition] 2013-10-17 21:31:41:173 1064 3218 Agent ************* 2013-10-17 21:31:43:159 1064 40 Report REPORT EVENT: {7FFACF7E-F753-443F-A260-896F9107D234} 2013-10-17 21:31:43:159+0200 1 201 [AGENT_INSTALLING_PENDING] 101 {17C0EC46-9BED-4791-8E58-D2BE1680F82D} 1 0 WSAcquisition Success Content Install Installation pending. 2013-10-17 21:31:43:159 1064 40 Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002 2013-10-17 21:31:43:160 1064 40 Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002 2013-10-17 21:31:43:160 1064 40 Report CWERReporter finishing event handling. (00000000) 2013-10-17 21:31:43:161 1064 40 Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002 2013-10-17 21:31:43:225 1064 40 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "consoreds fe2.ws.microsoftconsored/v6/ClientWebService/client.asmx" 2013-10-17 21:31:43:227 1064 40 PT WARNING: Cached cookie has expired or new PID is available 2013-10-17 21:31:44:153 1064 40 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL: "consored statsfe2.ws.microsoftconsored/ReportingWebService/ReportingWebService.asmx" 2013-10-17 21:31:44:154 1064 40 Report Uploading 1 events using cached cookie, reporting URL = consored statsfe2.ws.microsoftconsored/ReportingWebService/ReportingWebService.asmx 2013-10-17 21:31:44:461 1064 40 Report Reporter successfully uploaded 1 events. 2013-10-17 21:32:48:971 1064 4248 Shutdwn Checking to see whether install at shutdown is appropriate 2013-10-17 21:32:48:971 1064 4248 Shutdwn user declined update at shutdown 2013-10-17 21:32:48:986 1064 4248 AU AU initiates service shutdown 2013-10-17 21:32:48:986 1064 4248 AU ########### AU: Uninitializing Automatic Updates ########### 2013-10-17 21:32:48:986 1064 4248 WuTask Uninit WU Task Manager 2013-10-17 21:32:48:986 1064 4248 WuTask ScheduledInstallTaskHandler, setting scheduled install attempt time to 2013-10-20 19:32:48. 2013-10-17 21:32:50:236 1064 4248 Agent Sending shutdown notification to client 2013-10-17 21:32:50:236 1064 4248 Agent Sending shutdown notification to client 2013-10-17 21:32:50:236 1064 4248 Agent Sending shutdown notification to client 2013-10-17 21:32:50:236 1064 4248 Agent Sending shutdown notification to client 2013-10-17 21:32:50:236 1064 4248 Agent Sending shutdown notification to client 2013-10-17 21:32:50:236 1064 4248 Agent Sending shutdown notification to client 2013-10-17 21:32:50:236 1064 4248 Agent Sending shutdown notification to client 2013-10-17 21:32:50:236 1064 4248 Agent Sending shutdown notification to client 2013-10-17 21:32:50:236 1064 4248 Report CWERReporter finishing event handling. (00000000) 2013-10-17 21:32:50:924 1064 4248 Service ********* 2013-10-17 21:32:50:924 1064 4248 Service ** END ** Service: Service exit [Exit code = 0x240001] 2013-10-17 21:32:50:924 1064 4248 Service ************* 2013-10-17 22:08:45:898 1036 154c Misc =========== Logging initialized (build: 7.8.9200.16693, tz: +0200) =========== 2013-10-17 22:08:45:914 1036 154c Misc = Process: C:\WINDOWS\system32\svchost.exe 2013-10-17 22:08:45:914 1036 154c Misc = Module: c:\windows\system32\wuaueng.dll 2013-10-17 22:08:45:883 1036 154c Service ************* 2013-10-17 22:08:45:914 1036 154c Service ** START ** Service: Service startup 2013-10-17 22:08:45:914 1036 154c Service ********* 2013-10-17 22:08:46:070 1036 154c Agent * WU client version 7.8.9200.16693 2013-10-17 22:08:46:086 1036 154c Agent * Base directory: C:\WINDOWS\SoftwareDistribution 2013-10-17 22:08:46:086 1036 154c Agent * Access type: No proxy 2013-10-17 22:08:46:117 1036 154c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2. 2013-10-17 22:08:46:117 1036 154c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2. 2013-10-17 22:08:46:117 1036 154c Agent * Network state: Connected 2013-10-17 22:08:46:180 1036 154c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2. 2013-10-17 22:08:46:180 1036 154c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2. 2013-10-17 22:08:48:008 1036 154c Agent *********** Agent: Initializing global settings cache *********** 2013-10-17 22:08:48:008 1036 154c Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000 2013-10-17 22:08:48:008 1036 154c Agent * WSUS server: <NULL> 2013-10-17 22:08:48:008 1036 154c Agent * WSUS status server: <NULL> 2013-10-17 22:08:48:008 1036 154c Agent * Target group: (Unassigned Computers) 2013-10-17 22:08:48:008 1036 154c Agent * Windows Update access disabled: No 2013-10-17 22:08:48:539 1036 154c WuTask WuTaskManager delay initialize completed successfully.. 2013-10-17 22:08:48:695 1036 154c Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002 2013-10-17 22:08:48:695 1036 154c Report CWERReporter::Init succeeded 2013-10-17 22:08:48:695 1036 154c Agent *********** Agent: Initializing Windows Update Agent *********** 2013-10-17 22:08:48:805 1036 154c DnldMgr Download manager restoring 0 downloads 2013-10-17 22:08:48:977 1036 154c AU ########### AU: Initializing Automatic Updates ########### 2013-10-17 22:08:48:992 1036 154c AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-install notify} added to AU services list 2013-10-17 22:08:48:992 1036 154c AU AIR Mode is disabled 2013-10-17 22:08:48:992 1036 154c AU # Approval type: Scheduled (User preference) 2013-10-17 22:08:48:992 1036 154c AU # Auto-install minor updates: Yes (User preference) 2013-10-17 22:08:48:992 1036 154c AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-install notify) 2013-10-17 22:08:48:992 1036 154c AU # Will interact with non-admins (Non-admins are elevated (User preference)) 2013-10-17 22:08:49:289 1036 704 Report WARNING: PostReboot: Failed to update the history status: 0x80248FFF 2013-10-17 22:08:49:711 1036 154c AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032 2013-10-17 22:08:49:758 1036 154c WuTask ScheduledInstallTaskHandler, setting scheduled install attempt time to 2013-10-20 19:32:48. 2013-10-17 22:08:50:133 1036 704 Report *********** Report: Initializing static reporting data *********** 2013-10-17 22:08:50:133 1036 704 Report * OS Version = 6.2.9200.0.0.65792 2013-10-17 22:08:50:133 1036 704 Report * OS Product Type = 0x00000067 2013-10-17 22:08:50:164 1036 704 Report * Computer Brand = System manufacturer 2013-10-17 22:08:50:164 1036 704 Report * Computer Model = System Product Name 2013-10-17 22:08:50:164 1036 704 Report * Platform Role = 1 2013-10-17 22:08:50:164 1036 704 Report * AlwaysOn/AlwaysConnected (AOAC) = 0 2013-10-17 22:08:50:164 1036 704 Report * Bios Revision = 3603 2013-10-17 22:08:50:164 1036 704 Report * Bios Name = BIOS Date: 11/09/12 11:39:37 Ver: 36.03 2013-10-17 22:08:50:164 1036 704 Report * Bios Release Date = 2012-11-09T00:00:00 2013-10-17 22:08:50:164 1036 704 Report * Bios Sku Number = SKU 2013-10-17 22:08:50:164 1036 704 Report * Bios Vendor = American Megatrends Inc. 2013-10-17 22:08:50:164 1036 704 Report * Bios Family = To be filled by O.E.M. 2013-10-17 22:08:50:164 1036 704 Report * Bios Major Release = 4 2013-10-17 22:08:50:164 1036 704 Report * Bios Minor Release = 6 2013-10-17 22:08:50:164 1036 704 Report * Locale ID = 1031 2013-10-17 22:08:51:977 1036 154c AU The system has been restored. Hence triggering AU detection through DetectNow API. 2013-10-17 22:08:52:008 1036 154c AU AU finished delayed initialization 2013-10-17 22:08:52:055 1036 154c AU ############# 2013-10-17 22:08:52:055 1036 154c AU ## START ## AU: Search for updates 2013-10-17 22:08:52:055 1036 154c AU ######### 2013-10-17 22:08:52:055 1036 154c AU <<## SUBMITTED ## AU: Search for updates [CallId = {8FAA072F-2914-4539-8C00-1C3F93326F7D} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}] 2013-10-17 22:08:52:055 1036 154c Agent SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 2013-10-17 22:08:52:055 1036 154c AU <<## SUBMITTED ## AU: Search for updates [CallId = {81C2824C-F3E9-40DE-AA7E-CD012DC700BE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] 2013-10-17 22:08:54:462 1036 1588 Agent ************* 2013-10-17 22:08:54:462 1036 1588 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2013-10-17 22:08:54:462 1036 1588 Agent ********* 2013-10-17 22:08:54:462 1036 1588 Agent * Online = No; Ignore download priority = No 2013-10-17 22:08:54:462 1036 1588 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2013-10-17 22:08:54:462 1036 1588 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2013-10-17 22:08:54:462 1036 1588 Agent * Search Scope = {Machine & All Users} 2013-10-17 22:08:54:462 1036 1588 Agent * Caller SID for Applicability: S-1-5-18 2013-10-17 22:10:15:765 1036 1584 Report REPORT EVENT: {AE6BB5A0-D465-4377-A04C-3C13BC01BAB5} 2013-10-17 22:08:50:633+0200 1 204 [AGENT_INSTALLING_FAILED_POST_REBOOT] 101 {17C0EC46-9BED-4791-8E58-D2BE1680F82D} 1 c1900101 WSAcquisition Failure Content Install Installation Failure Post Reboot. 2013-10-17 22:10:15:765 1036 1584 Report REPORT EVENT: {1FF97B0D-C6D8-41DE-A2DA-C3C9C9F1F0A9} 2013-10-17 22:08:52:008+0200 1 202 [AU_REBOOT_COMPLETED] 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed. 2013-10-17 22:10:24:332 1036 1584 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2013-10-17 22:10:24:332 1036 1584 Report WER Report sent: 7.8.9200.16693 0xc1900101(0x30018) 17C0EC46-9BED-4791-8E58-D2BE1680F82D Install 101 Unmanaged 2013-10-17 22:10:24:332 1036 1584 Report CWERReporter finishing event handling. (00000000) 2013-10-17 22:10:24:332 1036 1584 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\117CAB2D-82B1-4B5A-A08C-4D62DBEE7782\wuredir.cab: 2013-10-17 22:10:24:894 1036 1584 Misc Microsoft signed: Yes 2013-10-17 22:10:24:894 1036 1584 Misc Infrastructure signed: Yes 2013-10-17 22:10:24:894 1036 1584 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "consoreds fe2.ws.microsoftconsored/v6/ClientWebService/client.asmx" 2013-10-17 22:11:27:500 1036 1584 PT WARNING: Cached cookie has expired or new PID is available 2013-10-17 22:11:28:797 1036 1584 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL: "consored statsfe2.ws.microsoftconsored/ReportingWebService/ReportingWebService.asmx" 2013-10-17 22:11:28:797 1036 1584 Report Uploading 1 events using cached cookie, reporting URL = consored statsfe2.ws.microsoftconsored/ReportingWebService/ReportingWebService.asmx 2013-10-17 22:11:29:453 1036 1584 Report Reporter successfully uploaded 1 events. 2013-10-17 22:11:31:375 1036 1588 Driver Matched driver to device PCI\VEN_8086&DEV_0122&SUBSYS_844D1043&REV_09 2013-10-17 22:11:31:375 1036 1588 Driver Status: 0x180200a, ProblemNumber: 00000000 2013-10-17 22:11:31:375 1036 1588 Driver Matched driver to device PCI\VEN_10DE&DEV_1183&SUBSYS_11831569&REV_A1 2013-10-17 22:11:31:375 1036 1588 Driver Status: 0x180200a, ProblemNumber: 00000000 2013-10-17 22:11:37:344 1036 1588 Agent Update {037A60AA-425B-497C-9FF0-EF85547911E5}.203 is pruned out due to potential supersedence 2013-10-17 22:11:37:344 1036 1588 Agent * Added update {D528D50B-791A-4567-A497-ADEB35EA645B}.200 to search result 2013-10-17 22:11:37:344 1036 1588 Agent * Added update {3C8EBF2A-9544-4C58-8415-270C3DB7394A}.201 to search result 2013-10-17 22:11:37:344 1036 1588 Agent * Added update {8A559142-0209-4DEF-B49A-151363911378}.201 to search result 2013-10-17 22:11:37:344 1036 1588 Agent * Added update {D1C38DB0-9632-4EF9-9311-B46671A4A82E}.200 to search result 2013-10-17 22:11:37:344 1036 1588 Agent * Added update {C611E0EF-F045-465C-9EE9-E05FCDD7308A}.200 to search result 2013-10-17 22:11:37:344 1036 1588 Agent * Found 5 updates and 80 categories in search; evaluated appl. rules of 2207 out of 3993 deployed entities 2013-10-17 22:11:37:360 1036 1588 Agent ********* 2013-10-17 22:11:37:360 1036 1588 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2013-10-17 22:11:37:360 1036 1588 Agent ************* 2013-10-17 22:11:37:360 1036 1588 Agent ************* 2013-10-17 22:11:37:360 1036 1588 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2013-10-17 22:11:37:360 1036 1588 Agent ********* 2013-10-17 22:11:37:360 1036 1588 Agent * Online = No; Ignore download priority = No 2013-10-17 22:11:37:360 1036 1588 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2013-10-17 22:11:37:360 1036 1588 Agent * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service 2013-10-17 22:11:37:360 1036 1588 Agent * Search Scope = {Machine & All Users} 2013-10-17 22:11:37:360 1036 1588 Agent * Caller SID for Applicability: S-1-5-18 2013-10-17 22:11:37:360 1036 450 AU >>## RESUMED ## AU: Search for updates [CallId = {8FAA072F-2914-4539-8C00-1C3F93326F7D} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}] 2013-10-17 22:11:37:360 1036 450 AU # 5 updates detected 2013-10-17 22:11:37:376 1036 450 AU ######### 2013-10-17 22:11:37:376 1036 450 AU ## END ## AU: Search for updates [CallId = {8FAA072F-2914-4539-8C00-1C3F93326F7D} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}] 2013-10-17 22:11:37:376 1036 450 AU ############# 2013-10-17 22:11:38:063 1036 1588 Agent * Found 0 updates and 37 categories in search; evaluated appl. rules of 73 out of 199 deployed entities 2013-10-17 22:11:38:063 1036 1588 Agent ********* 2013-10-17 22:11:38:063 1036 1588 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2013-10-17 22:11:38:063 1036 1588 Agent ************* 2013-10-17 22:11:38:063 1036 450 AU >>## RESUMED ## AU: Search for updates [CallId = {81C2824C-F3E9-40DE-AA7E-CD012DC700BE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] 2013-10-17 22:11:38:063 1036 450 AU # 0 updates detected 2013-10-17 22:11:38:063 1036 450 AU ######### 2013-10-17 22:11:38:063 1036 450 AU ## END ## AU: Search for updates [CallId = {81C2824C-F3E9-40DE-AA7E-CD012DC700BE} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}] 2013-10-17 22:11:38:063 1036 450 AU ############# 2013-10-17 22:11:38:063 1036 450 AU All AU searches complete. 2013-10-17 22:11:38:079 1036 450 WuTask ScheduledInstallTaskHandler, setting scheduled install attempt time to 2013-10-20 19:32:48.
OS: Windows 8 Pro x64
Mainboard: Asus P8Z68 Deluxe
CPU: Intel Core i7 2600k 4x4,5GHz OC'ed
GPU: Nvidia GeForce GTX 660 TI OC'ed
RAM: Corsair Vengeance 16GB 1600MHz OC'ed