I had bought the dell xps 12 laptop and with windows 8 per installed. Then I updated to 8.1. But then I reset my laptop and the os returned abck to 8. I couldn't download 8.1 again and I don't know why.
I went to the forum and made sure iv installed the KB 2871389 and KB 2917499 updates. I've also checked my system in windows 8 and refreshed the store but that didn't work. I'v also run every troubleshooter and command prompt repair things and still can't get the update.
It keeps saying this: Sorry this update is not available for your pc
I downloaded the windows 8.1 trouble-shooter in the forum and it came up with this message:Your pc is running an enterprise o a volume of winodws 8 that cannot be pdated from the store
But I checked that my version is Windows 8 and not any enterprise or anything
I've also reset my pc a few times In order for it to update- twice to factory settings and once with keeping all my files
What should I do now?