Hello,
I have HP ENVY 14-k074ca with win 8 on it. two days ago it did update to win 8.1, After that it crached and went into infinite loop of automatic recovery. I THEN tried to use a win8 usb to solve the problem. of course auto rcovery not working.
Refresh your system display : "the drive where windows is installed is locked. Unlock the drive and try again"
Alos restore to factory setting found no image. When run diagnostic i got the error : 0xc0000098 error on boot/bcd
i used the command line tried :
- bootrec /fixboot
- bootrec /fixmbr
- bootrec /rebuildmbr
success but nothing happened it detect 0 installed window.
and here is the thing when i try
chkdisk
found bad on on-disk uppercase table
chkdsk /f
the type of file system is NTFS can not lock current drive
also
sfc /scannow display
windows resource protection could not start th repaire service
the last propose was diskpart but when i run it display the tool version butdiskpart> prompet never appear.
can someone help me i really need the data on my pc and the programs installed on it.
Update
if i try to install new win i got the error:
No signed device driver were found. make sure that the installation media contain the correct driver
Update
after a while diskpart run but when i display list disk it show nly one disk whish is the usb iam booting from